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Street & General Maintenance
The City of Salem Street and General Maintenance Department provides services to improve the quality of life for citizens and the community. The department is committed to the highest standards of service, operational excellence, integrity, and cost-effective management and is also dedicated to maintaining a well-trained, diverse workforce committed to safety and service.
This department is guided by a director and assistant director, with a manager in charge of each of the five divisions within the department. The Divisions include Building Maintenance, Fleet Management, Landscape Management, Sanitation, and Street. Staff consists of 100 full-time employees with the help of up to 10 seasonal employees.
Our Mission
To efficiently and professionally maintain and improve landscaped areas, various municipal facilities, schools along with their grounds, the City's motor vehicle fleet, refuse collection, public streets, sidewalks, storm drains, street signs, and pavement markings.
We will treat citizens, co-workers, and suppliers, as we would like to be treated while recognizing that services to the public are the department's reason for existing.
We will render service with safety in mind, realizing the best job is one done safely. We expect everyone in our department to embrace safety and believe that every accident is preventable. We are a team of professionals, responsible for each other's safety. We promise to participate in safety and promote its values in our daily work and at home.
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Street & General Maintenance
Physical Address
1228 Indiana Street
Salem, VA 24153
Phone: 540-375-3039Fax: 540-375-2738
Hours
Monday through Friday
7:30 am to 4:00 pm
COVID-19 Update
Residents are now allowed to drop-off waste at either the Salem Transfer Station on Indiana Street or the Tinker Creek Transfer Station on Hollins Road in Roanoke. Household Hazardous Waste events are cancelled and the monthly free mulch program for citizens is cancelled. These policies will remain in effect until further notice.
- What if I have more trash than will fit in my tote?
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Place it next to your tote on your scheduled collection day in a container such as bags or boxes.
- Will you pick up construction debris or roofing material?
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No. The Sanitation Division will not pick up any debris generated from the activities requiring a building permit. It will be the responsibility of the contractor to which the Building Permit was issued to properly dispose of waste. Disposal of roofing material is the responsibility of the contractor or homeowner.
- How can I dispose of appliances / large items?
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Place any bulk items next to the street on your scheduled collection day.
- Will the City repair or replace my garbage tote?
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Yes. Call 540-375-3071 for this service.
- Can I have more than one tote?
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The City supplies each resident / business with one tote. Residents can purchase a second tote for the cost of $65. Businesses can purchase 3 extra totes for the cost of $65 each. The City will not repair or replace totes that have been purchased.
- Will the City bring a truck or dumpster to my home for me to load trash?
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No.
- How do I dispose of syringes / needles?
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Contact the Solid Waste Transfer Station at 540-375-3052.