Non-Sworn Employees:
- Telecommunications Manager
- Senior Telecommunicator
- Telecommunicators
- Part-time Telecommunicators
Telecommunicators are the vital link between the Department and Police patrol units. 911 calls or other emergency needs are received and dispatched to the appropriate resource through the Emergency 911 Center 24 hours a day, 7 days a week. On average, the Salem 911 Telecommunicators answer 19,000 911 calls, 44,000 non-emergency assistance calls and coordinated over 50,000 police and fire service events.